The Zanzibar Social Security Fund (ZSSF) is an autonomous public body established by the Act No. 2 of 1998, reviewed on 2002 and appealed by the Act No. 2 of 2005. Among the functions of the Fund as mentioned in the Act, includes establishing and maintaining various records for employers and member’s information that are required to be made accessible to the members and other stakeholders through various communication means.

ZSSF, through its five years ICT Strategic Master Plan, approved to develop new services that will operate across the Fund (e.g. web and mobile access to secured data facilities, networking) services should reached by its members and general public; that will assure to meet statutory requirements in areas such as freedom of information, privacy and data protection.

ZSSF website

The Zanzibar Social Security Fund has set up it’s website as a tool for providing information which is accurate, current, trustworthy, and accessible to customers (members, employers and pensioners), other stakeholders and to the public.

ZSSF mobile App

As part of improving customer service, support, efficiency and trust-building ZSSF adopted next generation platform by translating its web-based open platform, as well as other resources, into a mobile platform. The ZSSF mobile app platform is not only provide instant information of ZSSF but also give members access to their contribution accounts from anywhere around the Globe.

This application is bringing ZSSF’s presence almost in every country and territories, ZSSF mobile app will reduce to and from for members at ZSSF simply because everything related to member’s, contributions details and benefits, will be available at their finger tips

About this privacy policy

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at ZSSF unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Membership number, username, password.

Information provided and gathered to and from the ZSSF website and Mobile App will uphold respect for users’ privacy. Organizational or personal private information shall not be published or otherwise released.

Types of personal data we collect or process

In accomplishing ZSSF goal in providing its services to the members, the following data may be collected or provided to users in such a lawful manner:

  • Membership number (for both members and employers as registered by the ZSSF).
  • User personal comments regarding the app and ZSSF’s services.
  • User photo, as attachment for supporting user complaints.
  • User’ social media accounts
  • Contacts information (telephone numbers or email (which have already registered by ZSSF);
  • Contribution collection report to be delivered to a member

Log Data and cookies

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

App distribution

The app does use digital distribution media store service to easily help you to locate, install and launch in your device. These digital media stores for the distribution purpose may collect information used to identify you.

Link to privacy policy of Google Play Store: Google Play Services

Service Providers

We may employ third-party companies and individuals to facilitate our Service; in the area of receiving service-related facilities; or assist us in developing and analyzing how our Service is used.

List of third-party services which facilitate operation of this app is as follows:

  • Internet service providers
  • Web hosting services
  • SMS gateway services
  • Links to social media sites
  • Software developers

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services is not intended to anyone under the age of 15. Hence, we do not knowingly collect any information from children under 15. In the case we discover that a child under 15 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at or