1. Get started
Have your employer details, authorised contact information and employee membership records ready. Contact ZSSF if you need help with employer registration or access to the portal.
2. Keep employee records accurate
Review employee names and membership numbers before preparing a contribution schedule. Follow up missing or incorrect details through the appropriate ZSSF service channel.
3. Prepare your contributions
Select the correct contribution period and check the employee earnings and amounts entered in your schedule. Use the contribution calculator for an estimate, then review the submission in the employer portal.
4. Pay and reconcile
Follow the payment instructions provided through the authorised portal. Keep the payment reference and receipt, and compare them with the amounts recorded against your submission. Report missing payments or differences to ZSSF.
5. Follow up and get help
Keep copies of your submissions and payment evidence. When requesting assistance, provide the relevant employer number, contribution period and payment reference through an official channel. Never share your password or one-time verification code.
